FAQ

You can place your order on our secure website, through our Instagram or Etsy.

We accept:

* Credit cards (Visa, Mastercard, Amex, Discover and Diners Club)

* Shop pay, Apple Pay and Google Pay

* Paypal

* Interac Debit

* Interac e-transfer for orders placed via instagram DM. 

All orders are subject to processing time that is separate from the time it takes for a shipment to reach its destination. Processing time may take up to 3 business days.

Please see our shipping policy here.

We know you want your order fast so as soon as it is placed, we are on it! Unfortunately, this means that we cannot cancel or make any changes to your order. This can include but is not limited to: 
- Billing or shipping address update
- Addition or removal of items
- Change in color/size of items
- Addition or removal of a discount code
- Order cancellation request
- Shipping method change

 Please see our return policy here.

We do not offer exchanges but welcome you to return your item(s) if they qualify under our return policy .

* Separate your Ankara from your other clothes as the colors may bleed
* Turn your Ankara inside-out
* Use baking soda or vinegar to erase stains, never use bleach on Ankara Fabric
* Wash (hand wash preferred) with cold or lukewarm water
* Use mild bar soaps or mild detergents
* Add a tablespoon of salt to the water to seal the colors
* Avoid tumble drying, hang to dry method is preferred
* Iron the clothes inside out,  using medium heat or the cotton setting on your iron

Unfortunately, we do not restock most of our items.

We do not allow price adjustments on previous purchases.

Please fill out this form to contact us.

We can also be reached via phone, email or our social media channels.

Phone: +1 (226)-785-4300

Email: hello@zeestore.ca